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Case study · Accounting firm

An accounting firm that passes its clients' security reviews

Larger clients were asking hard security questions. We built a SOC 2–aligned environment — managed devices, strong sign-in, documented controls — and the firm passed its client security reviews with no findings to fix.

Illustration of a secure accounting office with protected client files

The problem

The firm was about to take on larger clients whose vendor-risk reviews demanded enterprise-grade security. The work was excellent; the IT behind it wasn't built for that scrutiny.

  • No central device management
  • Security settings that differed from computer to computer
  • Little visibility into encryption, access or compliance status
  • No written security baselines or data-handling rules
  • Growing pressure to prove security before signing new clients

What we did

Managed devices

  • • Central management for every computer
  • • Standard secure configuration
  • • Full-disk encryption everywhere
  • • Only compliant devices can reach firm data

Identity and access

  • • Multi-factor sign-in for everyone
  • • Conditional access policies
  • • Access to client data based on role and device health

Controls mapped to SOC 2

  • • Baselines aligned to the SOC 2 Trust Services Criteria
  • • Logging and monitoring that produce evidence
  • • Clear separation of client data from internal files

Secure collaboration

  • • Encrypted cloud storage with strict permissions
  • • Structured client folders with controlled access
  • • Encryption at rest and in transit

Documentation

  • • Security policies and procedures written with the team
  • • A clear security story for client questionnaires
  • • Ongoing upkeep without extra admin burden

The results

  • SOC 2–aligned security posture
  • Client security reviews passed with no remediation findings
  • New corporate clients onboarded
  • Clear visibility into device and data security
  • Lower long-term risk

Professional-services firms are now held to the same standards as their biggest clients. The right design — not a bigger budget or an in-house IT department — is what gets you there.

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