Medical & dental practices
IT that keeps the front desk open.
Patients waiting, phones ringing, systems down — that's the day we're here to prevent. We look after practice IT so your team can look after patients.
What we take off your plate
Front desk & phones that stay up
Automatic cellular backup when the internet drops, reliable Wi-Fi and phones, so check-in, scheduling and claims keep moving.
Practice workstations that just work
Every computer set up the same way, updated automatically and supported when something misbehaves — including the systems your practice software and imaging run on.
Security designed around HIPAA safeguards
Encryption, multi-factor sign-in, access controls, backups and monitoring designed around the HIPAA Security Rule's technical safeguards.
Staff changes without the risk
New hires ready on day one; leavers' access removed the same day, so patient data doesn't walk out the door.
About HIPAA — straight answers
- We help practices meet HIPAA Security Rule safeguards. No IT provider can make a practice “HIPAA certified” — there's no such certificate — but the technical controls we put in place are the ones the Security Rule expects.
- We sign a BAA. When we support systems that hold patient information, we sign a business associate agreement with your practice — and the Microsoft services and support platform we run your requests through are covered by Microsoft's own HIPAA BAA.
- Minimum necessary, by design. Our support notifications never include patient details, and practices are kept completely separate from one another in our systems.
From the field
Dental practice
Internet outages used to close the front desk. Now nobody notices them.
Automatic cellular failover, encrypted cloud storage for patient data, and managed, protected devices — zero downtime during internet outages since.
Read the full storyWant a second opinion on your practice's IT?
Book a free 20-minute call. We'll ask about your setup and tell you the two or three things we'd fix first.